Kirby was able to schedule me in the same week in a very flexible way. The shop did an outstanding job installing the clear bra and tinting. We had a misunderstanding in terms of which bumper was supposed to have gotten the clear bra and Kirby was incredibly gracious to take the additional charges off the bill. Like all the reviews say here, it's very refreshing to work with someone who truly cares about the customers and in addition to doing a great job on the work. Couldn't recommend more.