Kirby put a clear bra on my wife's Q5 and my Q5 yesterday. My wife's car was a year old and had just a couple small chips (wish we had the clear bra already), and Kirby was nice enough to put touch-up paint on before the bra. No pushy sales tactics. Though, I will say it was easy to get tempted to do more, once you saw what he was doing on some of the other beautiful cars there. I did a couple of upgrades on the spot, but only because I asked. Not because he pushed anything. Cars look awesome and it was really a pleasure to do business there. I would highly recommend Kirby.