Like many of the other review posters here I am also quite picky when it comes to who gets to touch my vehicles. Kirby was kind enough to work with my schedule and was more than happy to give me a Sunday appointment to get the Platinum Package installed on my 2013 Silverado. Kirby's shop is impeccably clean and his attention to detail is awesome. I noticed he goes through a ton of scalpels during the installation which really shows the high level of quality he strives for. He was quite friendly, knowledgeable, and walked me through the installation process, care, and showed me how he rounds his corners and wraps the edges to keep the material from peeling. His waiting room is very clean and there are tons of magazines to read in addition to his snacks and fridge he has available for customers. Add on a 10yr warranty at a great price and I was sold. I wouldn't hesitate to use him again!