First of all, I am not one to write reviews, but when someone goes beyond the call of duty to please his customers, I had little choice! I had Had Kirby place a 3M clear bra on my Mini back to February. Everything looked great when I left the shop and headed down to Florida to spend six weeks with my family. When I arrived in Florida I noticed the clear bra just looked a little distorted in the Florida sun. I contacted Kirby from Florida, thinking he would tell me to fly a kite, due to the fact that the Bra looked just fine while at the shop/ To my surprise Kirby informed me that as soon as I returned from Florida to set up a time for it to be replaced; needless, to say I was shocked! This kind of customer service in today's consumer world is RARE! Six weeks later I was at the shop and although the distortion was very mild, there where no questions asked, and was informed that if I was not happy either was Kirby! After the second bra was installed Kirby told me that if I was not pleased with the second bra he would do it a third time... I am sure that to most people the they would find nothing wrong with the first install. But I am a bit over the top.For picky clients (like myself)I would be happy to refer anyone to Kirby's shop.He is a true pro at his craft and goes the extra mile to please his customers..5 star rating!!!